MANILA — The Bangko Sentral ng Pilipinas (BSP) will conduct an investigation to determine how a number of Bank of the Philippine Islands (BPI) cardholders lost money in their accounts overnight.
“We’ll investigate. For now, BPI assures us this is not a hack and problem will be fixed today and no one will lose money,” BSP Deputy Governor Nestor Espenilla Jr. said in a text message Wednesday morning.
The BSP official said BPI has “already issued a statement explaining situation and promising to fix today. We’ll investigate as soon as dust settles and customers are made whole.”
The BPI website is currently not accessible.
The bank held a press briefing in Makati City at around 11 a.m. Wednesday to explain the situation. JSV/PNA